Privacy Policy

Last updated: April 9, 2026

1. Who We Are

immobee24 ("we", "us", "our") operates the website immob24.com and provides AI-powered real estate CRM services. We are committed to protecting your personal data in accordance with the EU General Data Protection Regulation (GDPR).

Contact:
immobee24
Email: info@immob24.com

2. What Data We Collect

We may collect the following data when you use our website or services:

Contact information: name, email address, phone number (when you fill out a form or contact us)
Usage data: IP address, browser type, pages visited, time spent on pages
Cookies: essential cookies for website functionality and analytics cookies (with your consent)
Advertising data: if you arrive via a Meta (Facebook/Instagram) ad, Meta may share anonymized click and interaction data with us

3. Why We Collect It (Legal Basis)

Consent (Art. 6(1)(a) GDPR): when you submit a contact form or subscribe to updates
Legitimate interest (Art. 6(1)(f) GDPR): to improve our website, analyze usage patterns, and prevent fraud
Contract performance (Art. 6(1)(b) GDPR): to provide the services you requested

4. How We Use Your Data

To respond to your inquiries and provide customer support
To send you information about properties you expressed interest in
To improve our website and services
To run and measure advertising campaigns on Meta platforms
To comply with legal obligations

5. Third-Party Services

We use the following third-party services that may process your data:

Amazon Web Services (AWS): hosting and infrastructure (EU region)
Meta Platforms (Facebook/Instagram): advertising and lead generation
Anthropic (Claude AI): AI-powered lead qualification and response

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined above, or as required by law. Contact form submissions are retained for up to 24 months unless you request earlier deletion.

7. Your Rights

Under GDPR, you have the right to:

Access your personal data (Art. 15 GDPR)
Rectify inaccurate data (Art. 16 GDPR)
Delete your data (Art. 17 GDPR)
Restrict processing (Art. 18 GDPR)
Data portability (Art. 20 GDPR)
Object to processing (Art. 21 GDPR)
Withdraw consent at any time (Art. 7(3) GDPR)

To exercise any of these rights, contact us at info@immob24.com.

8. Cookies

Our website uses essential cookies required for the site to function. We may also use analytics cookies with your consent to understand how visitors use our site. You can manage cookie preferences in your browser settings.

9. Data Security

We use industry-standard security measures including SSL/TLS encryption, secure servers, and access controls to protect your personal data.

10. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.

11. Contact & Complaints

If you have questions about this policy or wish to exercise your rights, contact us at info@immob24.com.

You also have the right to lodge a complaint with a data protection supervisory authority.